Returns & Warranty
30 Day Risk-Free Trial!
Purchase a Coravin System directly on coravin.com.au and try it at home for 30 days. If you are not completely satisfied with your purchase, you may return it within thirty (30) days of the purchase date.
To return you Coravin System, please contact Customer Service at ApacCS@coravin.com or 852 2337 0082 to receive a return merchandise authorization (RMA) number. We will provide you a return shipping label and reimburse you (excluding all shipping costs) for the purchase price of the returned Coravin System no later than thirty (30) days from the date of our receipt of such returned products accompanied by the applicable RMA.
Please note: Coravin Capsules are non-returnable and will not be refunded.
If you purchased your Coravin System at one of our authorized retailers, please contact them directly for their return policy information.
Coravin warrants that your Coravin device will be free from defects in materials and workmanship for a period of one year from the date of purchase from Coravin or an authorized Coravin reseller or partner. We will, at our option, repair or replace any device that fails to comply with this warranty under normal use and following care instructions. Coravin may require presentation of the original proof of purchase to verify purchase date. Please refer to the Legal section of this site for exclusions and other limitations. Coravin's warranty does NOT include coverage for the loss of or damage to any wine with respect to which the Coravin product was used.